i brought my car because it was making a strange noise and i had skipped my last major service, so i wanted to get a general tuneup in addition to getting the weird noise checked out. i got the maintenance done first and found out that i needed to replace brake pads and get the rotors machined. i called around a few other places for estimates, including the dealership, and although price-wise diablo auto specialists wasn't the cheapest, i was impressed by the owner tim's willingness to take the time to talk me through my concerns and answer all the questions that i had i had a lot!. also, i like that this shop specializes in hondas and other japanese cars, and is a small mom and pop-type operation so can offer more personalized service. case in point: although they no longer have a shuttle service, they are flexible and willing to work with you if you can't come by to pick your car up before they close. also, they're really close to the WC bart station so you can walk there in a pinch. they actually dropped me off at the bart using my car, but i chose to walk back from the bart to pick up my car in the afternoon. they're very honest too -- a small problem came up while fixing my car, and because it was their fault, they went ahead and took care of it and then notified me, even though i wouldn't have noticed if they hadn't said anything. i definitely would recommend them to anyone looking for a place to get their japanese car serviced.