5

Jon was excellent and a pleasure to deal with. I will be back.

5

Excellent, honest mechanic. Diagnosed a front end noise that had eluded 2 previous mechanics (including the one it started with) within 10 minutes. Fixed by tightening a couple of bolts, and it’s like a different vehicle. Excellent folks that I will continue taking my vehicle to.

Thank you for your five-star review, Molly! We're thrilled to hear that your front end noise is gone and that you're happy with our service. We take pride in being thorough and providing honest recommendations. It means a lot that you'll be returning to us. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

- Diablo Auto Specialists
5

Paid $200 to get a pre-purchase vehicle inspection for a used car. I was quoted 2 hours to get it done and they were finished in 90 minutes. Other shops were quoting me three hours. I got a text message with a link to a report with pictures of existing issues. And Jon Kearns answered whatever questions I had in a way I could understand and didn't feel silly asking follow up questions.

Dear Hugh, thank you for your fantastic review! We're delighted to hear that you had such a positive experience with us. It's great to hear that our team provided you with a thorough inspection and answered all of your questions. We pride ourselves on providing excellent service and ensuring our customers have peace of mind with their vehicle purchases. Thank you for choosing us, and we look forward to serving you again in the future!

- Diablo Auto Specialists
5

I've been taking my cars here since I moved to the East Bay in the year 2000. I am in great hands; I wouldn't take my cars anywhere else.

Thank you, Lisa, for the wonderful review! We're thrilled to be your go-to auto shop for over two decades. Your kind words inspire us to continue providing top-notch service for your vehicles. We look forward to serving you for many more years to come!

- Diablo Auto Specialists
5

This review is a few months late, but I recommend their services to anyone in the local area who needs their car looked at. I took my car in back in December (2024) for a routine six-month checkup, but I mentioned when I checked in that the steering was shaky at high speeds. It turns out that I had torn bushes on both sides of the car (admittedly, I jumped a few too many curbs in the months leading up to this appointment). They recommended that I replace the entire setup (including the lower control arms instead of piece by piece - it made sense!). I scheduled an appointment for shortly after the new year. I also have third-party repair insurance (best purchase ever!), and the team made it an easy transition to work with them to have the repair done at no out-of-pocket cost to me by dealing with the vendor directly. The basic cost for the six-month checkup also seemed very reasonable and took less than an hour! Most importantly, they did exceptional work. Replacing the control arms and bushings was the best idea. The car now rides just as it did when I first bought it on the road and freeways, for which I am thankful. I even feel much more comfortable navigating the ongoing construction around these parts without feeling my car will slide all over the place as it did a few months ago. I can feel the alignment now when driving, which is perfect. As someone who values top-notch customer service, I appreciated how thorough their initial reporting was and how I was kept informed on the status of my repair throughout the day it took place. I look forward to bringing the car back in soon for another check-up. This team seems to value their work and "know" cars of all types well - very important.

Thank you Kimber for the kind words! We're glad that you had a wonderful experience with our team and that we were able to address all your concerns with your car. We strive to provide excellent customer service and expert automotive care, so it's great to hear that we met your expectations. We look forward to seeing you again for your next check-up!

- Diablo Auto Specialists
5

Thank you so much for the 5-star rating, Nancy! We're thrilled to hear that you had a great experience with us. If you need any further assistance, please don't hesitate to reach out. We're always here to help!

- Diablo Auto Specialists
5

Super honest and efficient. Everything youd hope for in mechanics. Highly recommend.

Thank you Jennifer for the amazing review! Our team is thrilled to hear such positive feedback.

- Diablo Auto Specialists
5

Jon was very helpful. I look forward to bringing in my other cars for service.

Thank you for choosing our service, Robert! We're glad to hear that Jon provided you with excellent assistance. It's a pleasure to serve you, and we look forward to seeing you and your cars in the future.

- Diablo Auto Specialists
5

Had a great experience with DAS. Jon was great to work with and their online system works amazingly well with providing pictures and videos so you can better understand their diagnosis and estimates. I will definately go back and recomend to others.

Thank you Johnny for sharing your experience and recommendation! We're thrilled to hear that you had a great experience with us and that Jon provided excellent service. We take pride in our online system that helps our customers better understand our diagnosis and estimates. We look forward to serving you again in the future!

- Diablo Auto Specialists
5

I'm knew to the area and have been looking for a place to take my vehicle since I've been here. Bringing my vehicle to Diablo Auto Specialists has been the best experience I have had at an automotive facility. Jon at the Walnut Creek location was the nicest person to talk to. He listened to my concerns and got back to me as soon as they found out what was going on. Their inspection is the most detailed I've seen. Jon went over all issues or possible concerns and explained what maintenance was the most important to the least. I felt no pressure what so ever to complete any additional services and this is a great comfort and surprise because I use to work for auto shops and in my experience, this has never been the case. The prices are reasonable and they complete great work. All around, this has been the best experience I've had and I will definitely be returning in the future and recommend to aothers.

Hi Kristyn, welcome to the area! Thank you for choosing Diablo Auto Specialists. We're thrilled to hear about your exceptional experience with Jon. Delivering detailed, no-pressure service is what we pride ourselves on. Rest assured, we'll maintain the same standard of excellence every time you visit. Thank you for recommending us, and we look forward to serving you in the future.

- Diablo Auto Specialists