Walnut Creek Auto Repair

Jon and the crew at Diablo Auto Specialists to the rescue again! I was genuinely surprised when I picked up my Honda Odyssey today after having my alternator replaced and Jon informed me that there would be no charge (even for installation) because the old one was still under warranty. How wonderful it is to have a mechanic you can trust!

I just recently met Jon because my usual place couldn't get to me. We got off to a good start, we both have a lot of experience working on cars so he knows that I know a lot about car repairs...... but so far, all is great. They haven't preformed any work yet, but have been very accommodating so far. It'll work out for at lest one reason, Jon laughs at my crazy jokes. Stay tuned!!

Again, Jon and now Jose have come through for me. Even though I always have to GPS to their location (it’s hidden behind Kelly Moore) I never fail to have the best experience. They are both so knowledgeable and caring that you understand what is going on with your car. It is so amazing to have an auto mechanic actually communicates!

Staff is very friendly, and they will keep you informed every step of the way.

As stated in a previous review, I brought my elderly Jeep in with multiple issues. A thorough inspection was done and with Jon’s guidance, the most critical issues were corrected. I now feel confident that my Jeep still has miles left in her.

Yesterday, I needed new wiper blades. I went over to Napa auto parts or they shockingly told me it would be $64 plus tax. I know I have never paid that before so I gave John a call, who by the way service is my car which is a Honda CRV. He quoted me $40 and said it happened in a few hours and I said I’d be back in the morning and sure enough he called me yesterday late afternoon had them went by today had them put on by him and it was less than $40 with tax. It was $36 and change. Could not have asked for better service.

My friend told me my left brake light was out. I called DAS and he said to come on down, even though it was near closing time. He replaced the light and I was back on the road, legally now, in less than 20 minutes! That is awesome customer service!

I previously gave a 4 star rating after discovering a problem when I picked up my Chev Tahoe. Jon had me bring it back, determined the issue and is in the process of correcting it at Diablo Auto’s expense. I will be bringing in my Jeep for Diablo Auto to work on it as well. I’m upgrading my previous 4 Star to a 5 Star now.

Jon is always accommodating . His excellent customer service is above board. His knowledge and kind attitude make it a pleasure to have our car serviced with him. We also want to acknowledge the technician, Jose, for his excellent service. He consistently does a good job working on the car. We can always tell when our car has been serviced. It drives so smoothly. We have been long time customers and will continue to do so. Thank you Jon and Jose for a job well done!

I've been taking my 2008 Honda Accord to Diablo Auto Specialists for years. Excellent, timely service. I have been very satisfied with their service on my car.