Walnut Creek Auto Repair

**Welcome to Diablo Auto Specialist: Your Trusted Partner in Vehicle Care** At Diablo Auto Specialist, we pride ourselves on being more than just a one-stop shop for automotive services; we are a community dedicated to transparency, integrity, and exceptional customer care. Our mission is to provide a welcoming environment where every customer feels valued, regardless of the size or type of vehicle they entrust us with. From the moment you walk through our doors, you will be greeted by our friendly staff, exemplified by Alicia, who ensures that every initial intake is seamless and thorough. Her commitment to outstanding customer service sets the tone for your experience with us, reassuring you that your vehicle is in capable hands—especially for our clients from the Department of Defense, who deserve the highest level of care and attention. Rob, our General Manager, embodies our philosophy of transparency. He is dedicated to keeping you informed throughout the service process, openly discussing any additional needs that may arise. This level of honesty is rare in the automotive industry, but we believe it is essential to building trust with our customers. At Diablo Auto Specialist, we treat your vehicle as if it were our own, prioritizing your vehicle's well-being over profit margins. Our team is proud to include dedicated associates like B Ryan, who consistently demonstrate outstanding customer service. Whether you have a fleet van or a luxury BMW, our expertise spans various makes and models, ensuring that all your automotive needs are met with precision and care. We recognize the abundance of choices out there when it comes to mechanics, which is why we prioritize understanding and addressing your specific concerns. As Rob once said, “Whenever you bring in your BMW, we’ll take care of you.” This commitment to our customers is at the core of what we do. It speaks to our desire not just to fix vehicles, but to foster long-lasting relationships built on mutual respect and care. Thank you for considering Diablo Auto Specialist. We invite you to experience the difference that true transparency and family-like service can make. Your vehicle deserves the best, and we are here to deliver just that. Chers Mario Nuñez

Customer service very good pricing wise I could find far better

Walked in without calling or scheduling an appointment and was greeted by Ryan. I asked about something they don't normally do and Ryan was quick to research it, printed out the form I needed and was able to complete what I needed right away and get me going. Super nice guy, very helpful, went above and beyond with a smile. Thanks Ryan!

They are friendly, reasonably priced, transparent and prompt.

Great vibes

They completed my oil change and even let me know my wipers needed replacing. Would come back!

Great service and professional staff.

Overall i loved going to Diablo specialist at Walnut Creek. I had my special guy John that was really the BEST! He took care of 3 of my cars always to the best extent. I also referred my two friends that were very happy working with John. I recently discovered that John stopped working with Diablo Specialist. I spent few thousand a year on my car and John always gave me the feeling i am special and that he appreciate our relationship(of course it was mutual) Now i feel that nobody really cared about me or about my relationship with the workshop. I did an examination and got charged so much that i was with tears in my eyes. After i had a previous examination on the same car that was still relevant from few months ago. I won’t go back there anymore that is certain. I will share that their technician force are really good and i love the work they did for me always (-and that is also my friends feedback as well) But for me its just too much.

Robert handled my service needs and took the time to thoroughly explain everything that he found needing service. I was impressed with the inspection that included photos and explanations on areas that the Toyota service departments had been missing. The pricing was much better than Toyota service dept. I feel confident that I am receiving the best service and parts available.