5

Re: Jon Kearns Jon Kearns is one of a kind. He goes above and beyond in scheduling appointments to fit into a particular timeline. Since our repair was estimated to take two to three hours, Jon arranged the morning schedule so my husband and I could wait for the repairs. We were so grateful to Jon. Because of his due diligence, the repairs took less than two hours. His expertise in managing the time constraints were impeccable Jon is extremely knowledgeable. He knows and remembers what repairs need to be done. I didn't remember what he said about my battery and why it needed to be replaced. He remembered the battery issue that was discussed. He deserves credit for recalling issues that occurred a week ago. Jon is kind, easy to talk to and is so mannerly in person and on the phone. His attitude certainly exudes professionalism. Jon is an asset to Diablo Auto Specialists. His caring quality makes it a joy to do business with him. We trust Jon and we will continue to work with him and to let others know that Diablo Auto Specialists is the place to have your autos serviced. Kudos to Jon Kearns for a job well done. Lai Wong

5

After several discouraging experiences with the Honda dealership service in both Oakland and Concord, I received a respected referral to Diablo Auto. I made an appointment and brought my Honda Civic to Diablo Automotive for its regular oil service. The experience was very positive and personally pleasant. I was not processed. My car was serviced in a timely manner. Detailed measurements and inspections were printed out for me and recommendations made to me. They recommended a battery replacement in the near future. I had them do it while I was there which did not take much more time. They test drove the vehicle to ensure that all parts were working well. The bill was fair and lower than the dealerships and the treatment was superior to any I'd experienced before.

Dear Irene, thank you for choosing Diablo Auto. It's wonderful to know that our service exceeded your expectations. From transparent inspections to fair pricing, we prioritize your satisfaction. We're glad you appreciated the personalized approach and the attention to detail. We look forward to serving you again in the future.

- Autoworx Walnut Creek
5

Fast, convenient and hassle-free. So grateful to have found Diablo Auto Specialists, because I truly trust them.

5

Thank you for the 5-star rating, Andy! We are thrilled to hear that you had a positive experience with our company. If you ever need any further assistance, please don't hesitate to reach out. We appreciate your business!

- Autoworx Walnut Creek
5

Tim Stussi and Diablo Auto Specialists did a great job taking care of the specific issues I had when I went in, and in identifying issues I didn't know I had. Great communication, quality results.

Thank you for sharing this fantastic 5-star feedback, Pamela! We're thrilled to hear that Tim and our team here at Diablo Auto Specialists provided excellent service and communicated effectively. Your satisfaction means a lot to us, so don't hesitate to reach out if there's anything else we can do for you!

- Autoworx Walnut Creek
5

Honesty, trustworthy, quality of work and willingness to listen and be helpful. All excellent reasons I plan to continue using Tim and his shop for all my auto needs.

Thank you for the wonderful review, Tom! We're thrilled to hear that you had a positive experience with us. Providing top-notch service, quality work, and a helpful attitude are our top priorities. We appreciate your loyalty and look forward to assisting you with your auto needs in the future!

- Autoworx Walnut Creek
5

Tim is great!! I took my vehicle in for a checkup a few months ago a and Tim told me to bring it back in later as it didn't need a checkup! Service is excellent.

Thank you for the wonderful review, James! We are thrilled to hear about your positive experience with Tim. Our team strives to provide excellent service and we are glad that you found our approach honest and customer-focused. We look forward to serving you again in the future!

- Autoworx Walnut Creek
5

Great customer service

5

Did everything I asked of them and more. Courteous and straightforward. I will be a repeat customer

Thank you for the 5-star review, William! We're thrilled to hear that our team provided exceptional service and met all of your expectations. We value your business and look forward to serving you again in the future.

- Autoworx Walnut Creek
5

Thank you Jennifer for your 5 star review! We are thrilled to hear that you had a great experience with us! It is always our goal to provide exceptional service to our customers. We appreciate your recommendation and can't wait to serve you again!

- Autoworx Walnut Creek